Liuna Gardens Reviews

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by
November 20, 2018

Good morning Rob, my brothers and sisters want to thank you and your entire team for the amazing event this past weekend. The food and service was fantastic our guests came from Welland, K-W, Toronto, Buffalo, Pittsburgh and New York City. They were so impressed with the entire facility and the level of service.

Chef Amanda delivered fresh, hot, tasty dishes, one after another. The waiters, waitress, bar tenders and coatcheck attendee were all very professional, friendly and attentive.

These are not attributes found in many team members of other banquet facilities within the area.

This is a true teastment to the commitment you and your management team at Liuna Gardens places on the guest and their expirenece.

Sunday morning Brunch went over so well, everyone loved the omelette station.

Chef Romolo was very friendly and of course extremely accommodating, he alone was worth the price of admission.

Thanks again, it’s a night our mother our family and guests will remember for a long, long time

Sincerely

Frank Marchionda
by
August 29, 2018

My now husband and I got married at Liuna Gardens this past Saturday and were blown away by the exceptional and professional service on the day of and months leading up to the wedding. The grounds were stunning and we received so many compliments from our guests about the venue, inside and out, and the food. The Bridal Suite was beautiful. Solomon was calm, friendly and made sure our day ran flawlessly. Robert and his staff are very accommodating and know their roles and responsibilities very well, which made for a very successful and stress-free experience! We appreciate the clear and timely communication and we never felt pressured into anything, in fact, we felt we were so well taken care of. I was so impressed, would highly recommend and am so grateful we chose Liuna Gardens to celebrate one of the most important days of our lives. We made some amazing memories with family and friends to last a lifetime and Liuna Gardens was perfect. 10/10!
by
July 31, 2018

I can't keep up with the many emails, texts, phone calls etc we have received on complimenting Vanessa & Joe's wedding!

Nicole, Patricia and your master chef, our hearts are grateful in making this day memorial for the newlyweds, our family and friends.

Nicole, thank you for your guidance and stepping in at Liuna Gardens and responding to our numerous emails with your reassurance and expertise.

The meal was complimented by many, many guests so please relay this to your master chef. As well, the servers were outstanding and your server Stefano was complimented by a guest to be an exceptional server.

Patricia, you never let us down and we appreciated your kindness and hard work in completing this wedding day with nothing but great memories!!

My sincere compliments to all involved this day and I will without a doubt share my experiences of Liuna Gardens and Station with friends and family for future functions.
by
July 7, 2018

From the moment we walked in and considered them as our venue; they greeted us with great customer service and showed us the many possibilities that were available to us. They were very quick to respond via email for any questions we had throughout the process. Alongside me (Bride), several of our guests had serious dietary restrictions and finding caterers that were able to not only accommodate, but accommodate WELL was very important. Liuna Gardens took great care in helping us create a menu that was delicious for everyone attending. On our wedding day, there was unfortunately a small hiccup where the Waffles were not made Gluten-Free however; we made do without and continued to have a great day. We received rave reviews from all of our guests on the delicious brunch, entreés and dessert selections. Those with dietary restrictions were just as impressed, if not more. Sal was fantastic as our day of coordinator; he kept the day moving and flowing without issues and I know that our day could not have run so smoothly without him and his kind heart. Sal was also very attentive to detail; considering all outcomes for the day with our wedding being outside. Back up plans were ready to go for every scenario, and even our water bottle favours were chilled to up the quality of the moment for our guests outside. A beautiful venue with extraordinary service, we were blown away by the day and how it turned out!
by
September 5, 2017

On behalf of the Eastdale Bocce Club, I would like to express our sincere thanks and appreciation for the service you and your team provided for our annual dinner and dance. The food and service were exceptional and we thank you for your hard work and professionalism.
by
August 25, 2017

Good morning Robert,

We are now back from the Almafi and settled down and can finally send out emails. I just wanted to say thank you so so much for making our wedding experience an amazing one. Your team was unbelievable in their readiness to help, the room was stunning and thank you for wrapping the pillars up for me in the garden for the ceremony.

The food was to die for and the red wine at out tables- wow. Could you please let me know the name of the red wine that we had at our high table?

Thank you for your patience during our meetings and for indulging me, my day turned out to be more spectacular than I could have asked for: the weather, my guests, and outstanding service at an amazing location.
Thank you

Nyarayi Forestieri
by
March 28, 2017

This venue is stunning but the customer service is awful & embarrassing!
Everything was "yes sweetheart" leading up to our big day, but when we voiced our concerns, we were extremely disappointed with Robert, Salman & the Board of Directors at Liuna Gardens.
Our wedding day & the weeks & months that followed were beyond frustrating. Robert completely agreed with our complaints, but he did nothing! He led us to believe they were going to compensate us a small portion for underdelivering but instead made us wait 4mths to offer us almost nothing. They blame each other & only took ownership for 1 of the 20 complaints; the bartender's unprofessional behaviour. She was negative, rude to our guests & refused to make our feature drinks! Liuna took NO ownership for the absence of our coordinator, the disgusting washrooms, awful vegetarian meals & for breaking our contract by turning on the lights early because 1 guest got too tipsy. Not to mention we had a verbal agreement to serve alcohol until 1:30am, which was not honored the night of!
We chose Liuna Gardens despite the higher price tag per plate, expecting great service & food, but they definitely fell short on their promises!
Be careful, they'll say "Yes" to whatever you want, but not put it in writing & then hide behind their contract on your big day. Liuna Gardens management is unprofessional & lacks integrity. We gave them our feedback along with a second chance to redeem themselves and they still didn't care, because they already had our money.
by
October 12, 2013

SEBASTIAN AND I WOULD LIKE TO THANK YOU FOR ALL YOU DID TO MAKE OUR SON'S WEDDING MAGICAL! YOUR STAFF DID AN AMAZING JOB AND WENT OUT OF THEIR WAY TO SERVE US WITH EXCELLENCE. YOUR RECOMMENDATIONS WERE PERFECT AND YOUR PROFESSIONALISM WAS TOP NOTCH. OUR GUESTS WERE IMPRESSED AND I WONT BE SURPRISED IF YOU RECEIVE SOME CALLS! THANK YOU WITH ALL OUR HEART!
by
October 10, 2013

I believe the coordinator that I found to be super helpful was Robbie Maillero. Everything I asked of him was "No Problem" He Provided first class service! Robbie was also organized and efficient in all areas.
by
September 21, 2013

We really can't thank you enough for all your hard work in making our wedding day so perfect. Robert, Adam, Kaitlyn, you guys are amazing. Every last detail from set up, to food and service and all the last minute help to get 300 Italians in a tiny room for a ceremony was done with such ease and professionalism. Haha! I really don't know how you did it. Your whole team went so above and beyond of what we could have ever imagined. Thanks for making our night so memorable.